One email in. A qualified lead out.
An AI Inquiry Assistant we built from start to finish — one example of what we can build around a business.
- Custom-built
What happens to every enquiry.
Eight steps, each one visible, adjustable or removable — so you stay in control.
A message lands in the monitored inbox and the system picks it up.
Genuine enquiries are separated from newsletters, spam and automated noise before anything else happens.
The system pulls in the relevant information about the business, so the enquiry is understood with the right context.
Previous exchanges with the same person are retrieved, so nobody is treated as a stranger twice.
The message is interpreted against that context: what is being asked, and what it is really about.
Intent and quality are assessed, then the lead or message is created or updated with the reasoning attached.
A reply is written from the same knowledge and history, and sent.
The enquiry is routed and the right person is notified, based on how it was qualified.
When this system is useful.
Worth having if…
- Enquiries arrive faster than your team can handle them properly
- The same questions come up again and again
- Replies are taking longer than they should
Probably not worth it if…
- You only receive a handful of enquiries
- Every enquiry genuinely needs specialist judgement
- Your current manual process is already quick and reliable
The same chain fits other work.
The same approach can handle other kinds of incoming work. What changes is the knowledge it uses and the decisions it makes.
- Applications
- Support tickets
- Booking requests
- Supplier quotes
- Inbound briefs
Yours, not ours.
- 01
For your business
Designed around how the work actually happens, rather than configured from a template and hoping it fits.
- 02
Around your setup
We use the tools, accounts and infrastructure that make sense for the job.
- 03
Yours to keep
Documented and transferable, so you are never locked into Nadflow.