Questions

The questions people actually ask.

Can’t find yours? Ask us.

Getting started

What can Nadflow help with?

AI systems and agents, automation and integrations, and websites. We can work on one specific project or help you figure out where to start.

Where do we start?

Usually with the Opportunity Audit: a free 30–60 minute conversation about how your business works and where AI or automation could help. We’ll tell you what we’d tackle first and why.

What kinds of businesses do you work with?

Mostly service businesses with recurring enquiries, communication, bookings or operational work. The industry matters less than having work that can be improved, automated or better connected.

Working together

Can you work with the tools we already use?

Usually, yes. We look at what you already use first and build around it where that makes sense. If something can’t be connected, we’ll tell you before we build.

How long does a project take?

It depends on the work. Once we understand the scope, you’ll know what we’re building, what we need from you and the expected timeline before we start.

What happens after you build it?

You can take it from there, keep us involved for ongoing care, or work with us more broadly through an AI Partnership. We’ll agree on that before the project ends.

Scope and cost

How much does it cost?

It depends on what we’re building and how complex it is. The Opportunity Audit is free; once the work is clear, we’ll give you a clear scope and price before anything starts.

Is the price fixed?

When the work can be clearly defined, yes. If it needs more investigation first, we’ll recommend a short paid scoping phase before pricing the build.

What’s the difference between post-build maintenance and an AI Partnership?

Maintenance keeps what we built running. AI Partnership is broader: ongoing support from someone who already knows your business, including maintaining the systems we manage and helping decide what to improve or build next. New builds are always scoped separately.

Do we have to keep working with you afterwards?

No. A project can be completely standalone. Ongoing support is there if you want it.

Websites

Do you build websites without AI or automation?

Yes. Websites are a standalone Nadflow service — from new builds to rebuilds and targeted improvements.

Can you improve our current website instead of rebuilding it?

Yes. We’ll look at what you already have first and only recommend a rebuild if there’s a good reason for one.

Trust and ownership

Who owns what you build?

You do. We make sure you have the access, documentation and files needed to keep using what we build without being dependent on Nadflow.

How do you handle our data?

We only ask for the access the work needs. If a system sends data to an AI or another third party, we’ll explain what is being shared and where before we build it.

What if the AI gets something wrong?

That depends on what the system is allowed to do. We design safeguards around the risk, and where needed, actions can require human approval before they happen.

AI systems, automation and digital work

Start with a conversation, not a contract.

Tell us what is not working. We’ll come back with a clear recommendation.

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